IEC Registered Since 2002

Privacy Policy

How InTouch Import Export & Trading collects, manages, and protects commercial trade inquiry data.

1. Scope & Purpose

InTouch Import Export & Trading ("InTouch", "we", "our") operates a B2B trade desk from 171/173, Nagdevi Street, Mumbai 400003, India. This Privacy Policy describes how we process personal and commercial data collected through our website (intouchexim.com) and commercial correspondence.

2. Information We Collect

We collect information strictly necessary to process B2B trade inquiries, quotations, and supplier capability registrations:

  • Contact Information: Full name, business email address, corporate telephone number, WhatsApp number, job title.
  • Commercial Details: Company name, registered address, website, destination port, product requirements, technical drawings.
  • Supplier Due Diligence Data: Factory address, manufacturing capacity, GSTIN, IEC code, quality certifications.
  • Technical Metadata: IP address and browser user-agent collected solely for rate limiting, security verification, and fraud prevention.

3. How We Use Collected Information

Information submitted through our website is used solely for:

  • Evaluating buyer sourcing requirements and preparing commercial price indications.
  • Conducting internal due diligence on supplier production capabilities.
  • Coordinating shipping, export documentation, customs clearance, and port logistics.
  • Responding to direct inquiries submitted to our trade desk.

4. No Sale or Public Disclosure of Data

We do NOT sell, rent, lease, or publicly display your contact information, product drawings, or business data. We do not operate a public marketplace or commercial lead broker directory.

5. Data Storage & Security

Trade records and leads are stored securely in restricted-access internal databases protected by server-side authentication and encryption. Access is strictly limited to authorized InTouch trade management personnel.

6. Contact for Privacy Inquiries

For questions regarding data processing or to request updates to your business information, contact our management at:

InTouch Import Export & Trading
171/173, Nagdevi Street, 409, 4th Floor, Mumbai 400003, India
Email: intouchsourcing@gmail.com